Contact Ascle Healthcare Group

Get in touch with Ascle Healthcare Group to enquire about specialist appointments, health screening, or planning medical care in Singapore. All of our medical services and specialist centres are located in Singapore, not in the Philippines.

If you are enquiring from the Philippines, our International Patient Liaison Centre can guide you through the next steps.

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How to Contact AHG

Enquiries from the Philippines are welcomed through any of the following channels:

Contact Method Channel Details Availability & Notes Action
WhatsApp +65 8877 3318 Monitored 24 hours. Recommended for fast written exchanges from the Philippines. [ Open WhatsApp ]
Telephone +65 6956 6588
+65 8877 3318
Available 24 hours. Singapore and the Philippines share the same time zone (UTC+8). [ Call Now ]
Email [email protected] Suitable for detailed administrative or general enquiries. [ Send Email ]
Web Form Online Enquiry Form Complete the form below for a structured response via your preferred channel. [ Go to Form ]
Singapore cityscape at night showing where AHG medical services are provided

Where AHG Medical Services Are Provided

Ascle Healthcare Group provides all medical services in Singapore.

AHG does not operate a clinic, hospital, or medical facility in the Philippines. Consultations, diagnostic procedures, and treatments take place at AHG specialist medical centres located across major private hospitals in Singapore, including Gleneagles Hospital, Mount Elizabeth Novena Hospital, Mount Elizabeth Orchard Hospital, Parkway East Hospital, Mount Alvernia Hospital, Farrer Park Hospital, and Orchard Building.

If you are located in the Philippines, you may contact us to discuss your enquiry prior to making travel arrangements.

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Contacting AHG From the Philippines

For patients in the Philippines considering care in Singapore, our International Patient Liaison Centre serves as an appropriate starting point.

The Liaison Centre assists international patients with medical enquiries, specialist referrals, treatment planning, appointment coordination, and administrative support, including translation and travel guidance where required. You are welcome to browse our specialists and medical departments prior to making contact so your enquiry can be directed to an appropriate care team.

Send an Enquiry

Please complete the form below, and our patient liaison team will respond through your indicated contact method.

    Information Helpful for Your Enquiry

    To help our team direct your enquiry to an appropriate team member, it is helpful to include:

    • The type of medical concern or healthcare service you are enquiring about
    • The clinical department or medical specialty, if known
    • A preferred specialist, if you have one in mind
    • Your estimated timeframe for a consultation or procedure in Singapore
    • Your contact details and preferred method of communication

    Important Privacy Notice Regarding Medical Records: Please do not submit confidential medical records, diagnostic scans, or detailed medical histories through this initial web form. Once our team receives your enquiry, we will provide a secure channel for sharing medical documentation safely.

    What Happens After You Send an Enquiry

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      Stage 1

      Enquiry Receipt

      Your submission is received and assigned to an appropriate liaison officer based on your selection.

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      Stage 2

      Initial Contact

      A team member contacts you via your preferred channel to clarify your requirements and discuss next steps.

    3. Group 1981
      Stage 3

      Care Coordination

      Depending on your needs, our team assists with specialist referrals, appointment scheduling, or pre-travel guidance.

    Our Location in Singapore

    Ascle Healthcare Group lists its group contact location at:

    Contact Information:

    Office Address: Parkview Square, 600 North Bridge Road, #10-01, Singapore 188778

    WhatsApp (24/7): +65 8877 3318
    Telephone (24/7): +65‎ 6956‎ 6588

    Disclaimer: This website provides administrative and organizational information for international patients. Treatment recommendations depend on individual clinical assessment by a qualified medical professional.

    Frequently Asked
    Questions

    Can I arrange an appointment before travelling to Singapore?

    Yes. You can submit an appointment enquiry before travelling, and our team will discuss available options with you. An enquiry represents an initial scheduling request; final appointment confirmations remain subject to specialist availability and clinical schedule confirmation.

    How do I find an appropriate specialist for my enquiry?

    You may browse our directory of specialists and medical departments to see which practice area corresponds to your concern. If you are uncertain which specialist is suitable, describe your situation in your enquiry form, and our liaison team will direct your request to an appropriate department.

    Can I send an enquiry on behalf of a family member?

    Yes. Family members in the Philippines frequently submit enquiries on behalf of relatives. Please include your own contact details, state your relationship to the patient, and provide a brief overview of the health concern so our team can assist you effectively.

    Can I enquire about health screening programmes rather than a specialist consultation?

    Yes. Select the health screening option on the enquiry form or explore our screening information online. Corporate and executive health screening enquiries can be submitted through the same channel.